Software Engineer, Intern

We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We're backed by a16z, BCV, General Catalyst, and Y Combinator. Currently more than 1,500 companies — including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io — run their support and customer success workflows with Pylon.

Our product has a very large problem space so there's a ton of stuff to build and take ownership of — we'd be excited to get your help as we're hiring several extremely talented software engineers across the stack.

What You'll Do

• Build features so our customers in post-sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI.
• Build prototypes, work independently, iterate quickly, and ship fast.
• Have high autonomy, own things end to end, and project manage your own work.
• Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way.
• Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta.

What We're Looking For

• You are pursuing a bachelor's or master's degree in computer science, engineering, or another related field and are graduating between December 2026 and Summer 2027.
• You have a growth mindset, want to constantly improve, and want to receive feedback.
• You're in SF or you're willing to relocate (the internship will take place in Summer 2027).

Nice to Have

• Relevant internship experience or side projects building product features, with a demonstration of strong full-stack fundamentals.
• Internship experience at high-growth startups and the ability to navigate ambiguous environments.
• Heavy use of AI for software development and the ability to juggle multiple workstreams at the same time.
• Experience with Pylon's tech stack (React, Golang, GraphQL, and AWS).

Perks include commuter benefits, parental leave, 14 company holidays plus unlimited PTO, an annual offsite, lunch/dinner/snacks at the office, and a fitness stipend.